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Frequently Asked Questions

How to Clear Browsing History and Delete Temporary Internet Files

Oct 14, 2020, 10:38 AM
Title : How to Clear Browsing History and Delete Temporary Internet Files

Have you received the error "This widget requires a valid SC user authentication". This is a common error that Praxair SC Widget Failure Image can be corrected in a few simple steps outlined below. 

Steps: 

  1. Logout
  2. Clear the recent browser history
  3. Close all browser windows
  4. Log back in 

If issue persist please contact us at praxairusa@praxair.com

 

Chrome

  1. Close out all open windows then open new window
  2. In the upper right-hand corner of window select 3 dots
  3. Select Settings from the dropdown menu
  4. Under Privacy & Security you will find clear browsing data
  5. Select browsing history, cookies and other site data, and cached images and files
  6. Once data is cleared log back into site and error should be removed. 

Safari for Mac

  1. Click the Safari menu, then Clear History
  2. In the Clear field choose All History
  3. Click Clear History

Safari for PC

  1. Click on the Setting (Gear) icon in the upper right corner of the browser
  2. Click Reset Safari
  3. Select the items you wish to clear. (It is recommended to check all items). 
  4. Click reset.

Edge

  1.  Click the 3 dots in the upper right corner of the browser.
  2. Choose Settings.
  3. Under Clear Browsing Data click Choose What to Clear.
  4. Select the items you wish to clear (Browsing history, cookies and Saved website data, cached data and files, and downloaded history and form data).
  5. Click Clear.

Internet Explorer 

  1. Close out all open windows then open new window
  2. In the upper right-hand corner of window select the gear icon
  3. From the drop down you can select internet options
  4. In the General tab, under browsing History section select Delete
  5. Delete Browsing History window will open, check boxes for Temporary Internet files and website files, and cookies and website data.
  • If you have saved any sites as favorites, clear the check box for Preserve Favorites website data.

6. Click Delete. 

Firefox

  1. Click the hamburger menu in the upper right hand corner or the browsing window
  2. Click Preferences (Mac) or Options (PC).
  3. Click Privacy in left menu bar.
  4. Click Clear your recent history
  5. From the Time range to clear - drop-down menu, select the desired range, select Everything.
  6. Click to down arrow next to "Details" to choose which elements of the history to clear.
  7. Select Browsing & Download History, Form & Search History, Cookies, Cache and Active Logins.
  8. Clear Clear Now.
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